Services

Inbound Call Center Services

Of Trizon’s core competencies is management of customer service functions.   Our ability to provide personalized service with the highest degree of excellence has a direct impact on the relationship of our clients and their customers.   Our technology infrastructure, operating procedure, policies and culture are all aligned to ensure consistency, quality, professionalism and an engaging customer experience.

Our years of experience have taught us the importance training, quality and constant improvement. We’re always looking for ways to improve the customer experience by learning new customer engagement strategies, exploring new technologies and looking for ways to make the best inbound call center service a little better.  Our agents are trained not only on customer service skills but they will become intimately engaged with your products, services and company culture.

Our multichannel technology platform allows us to provide flexible solutions while providing our associates with the best tools to handle every interaction. Our suite of inbound call center services includes:

  • Inbound Customer Service
  • Sales and Up Selling
  • Order Taking
  • Answering Service
  • Level 1 Tech Support
  • Customer Retention

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